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Item #:
273544169
Crucial Conversations: Tools for Talking When Stakes are High, Third Edition (Economia e discipline aziendali)
Item #:
273544169
GYD 7575
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- This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.This new edition addresses issues that have arisen in recent years. You’ll learn how to:Respond when someone initiates a Crucial Conversationwith youIdentify and address the lag time between identifying a problem and discussing itCommunicate more effectively across digital mediumsWhen stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results.Whether they take place at work or at home, with your coworkers or your spouse, Crucial Conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a Crucial Conversation again.
| Publisher | McGraw Hill |
| Publication date | 30 Sept. 2021 |
| Edition | 3rd |
| Language | English |
| Print length | 304 pages |
| ISBN-10 | 1260474186 |
| ISBN-13 | 978-1260474183 |
| Item weight | 363 g |
| Dimensions | 15.24 x 1.75 x 22.86 cm |
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Paperback Workplace Communication Editorial Review
Crucial Conversations: Tools for Talking When Stakes are High Third Edition is a vital resource for anyone looking to enhance their communication skills in high-pressure situations. This book, published by McGraw Hill and spanning 304 pages, offers practical tools that can be invaluable in both personal and professional settings. Readers have praised it for encouraging reflection and providing constructive ways to communicate important topics, noting that the examples given are both applicable and effective. This makes it a recommended read for improving interactions with friends, family, and colleagues alike.
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Pros
- Offers practical tools for high-stakes conversations
- Encourages constructive communication techniques
- Applicable examples enhance understanding
- Great for both personal and business contexts
- Highly recommended by readers for effectiveness
Cons
- Some may find the content a bit dense.
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